Customer Resources

Answers to the most common questions about ordering printed promotional notepads with your logo: minimum order quantity, lead time, quotes and payment. You will also find artwork guidelines, packaging information, our order terms and a PDF catalogue to download.


A person holding a color proof card labeled "Accu-Fine" from Roche, surrounded by Pantone color swatches in various shades of yellow, red, blue, and gray.

Guidelines for Preparing and Submitting Artwork

File Formats
We prefer PDF files with text converted to outlines or files from the following graphic design programs:

  • Adobe Illustrator CC
  • Adobe InDesign CC
  • QuarkXPress
  • Corel Draw

Bitmaps
Bitmaps should be in CMYK or grayscale (not RGB) and saved in .tif, .psd, .eps, .dcs, or other lossless formats compatible with Photoshop. JPEG (.jpg) and GIF (.gif) formats have lower quality and should only be used for previews.

The resolution for bitmaps at a 1:1 scale should be 300 dpi.

Text and Colors

  • All text should be converted to outlines.
  • All objects should be in CMYK or Pantone colors (not RGB).
  • We prefer printing with Pantone colors for best accuracy.

Bleed & Margins

  • For notepads, do not place important design elements closer than 3mm from the cutting line.
  • For full-bleed printing, please provide a minimum bleed of 1mm.

Submitting Your Artwork

  • Whenever possible, please compress files into a ZIP archive before sending.
  • Files up to 20MB can be sent via email to notedeco@notesy.pl.
  • Larger files should be uploaded to our FTP server: ftp://ftp.notesy.pl.
  • Please include a preview file in PDF or JPG format.

Thank you for following these guidelines to ensure the best print quality!

A person holding a color proof card labeled "Accu-Fine" from Roche, surrounded by Pantone color swatches in various shades of yellow, red, blue, and gray.

A set of white cardboard boxes of various sizes, opened and revealing their contents.

Packaging Options for Notepads

Each notepad can be individually packed in:

  • A white or brown paper band,
  • A cellophane bag sealed with a double-sided adhesive tape strip,
  • Cellophane film with a gold opening strip,
  • Thermal shrink wrap,
  • A bag with a Euro hanger featuring a custom print.

Bulk Packaging Options:
Notepads can be packed in small cardboard boxes in the following quantities:

  • 10 pieces,
  • 20 pieces,
  • 100 pieces,
    and then placed in firmer bulk cartons.

For larger orders, bulk cartons can be custom printed with individual branding.

A set of white cardboard boxes of various sizes, opened and revealing their contents.
Blue hardcover notebook with yellow “maraton hotels” logo on the cover, neatly wrapped with a white paper band positioned across the center.
Two brown stitched notebooks with delicate floral patterns in pink and light blue, wrapped together with a brown paper band featuring the “BIZUU” logo.
Set of green container-shaped notepads with “BARTENBACH M.A.R.E.S” print, wrapped in a wide white paper band and placed on a small wooden pallet.
Rectangular yellow notebook featuring “See you soon” text and navy-blue and white graphic patterns, centrally wrapped with a white paper band including the brand logo.

Order Terms and Conditions

We are delighted that you are considering purchasing our products.

Order Acceptance

To accept your order and start production, the following conditions must be met:

  • A written order specifying the product type, quantity, dimensions, packaging type, paper type, number of colours, project details, etc.
  • Signing of the ORDER – SALES AGREEMENT on our official form by authorised representatives of the ordering company.
  • Submission of ready-to-use designs or materials for project creation (in electronic format, preferably via email) along with the required colour specifications.
  • For first-time orders, companies are asked to provide their company registration details and VAT identification number (EU VAT number, if applicable).

Lead Time

The order fulfilment time begins once we receive all necessary materials and the final project approval from the customer. The standard lead time is approximately 2–3 weeks.

Entrusted Materials

All materials entrusted to us for project execution (such as samples, colour references or photos) will be returned after use.

Copyright and Trademarks

The ordering party is fully responsible for copyright compliance, licensing agreements and trademark restrictions.

Graphic Design

For standard orders, we do not charge additional fees for notepad graphic design, provided that the customer supplies the logo, text and other required data in electronic format.

Quantity Tolerance

Due to technological constraints, the final produced and invoiced quantity may vary slightly from the ordered amount:

  • Up to 500 pcs – up to 10%
  • Up to 2,000 pcs – up to 5%
  • Up to 10,000 pcs – up to 3%
  • Above 10,000 pcs – up to 2%

Payment Terms

  • For the first order, 100% prepayment of the total order value is required, based on a pro forma invoice issued by NOTEDECO.
  • For regular customers, payment terms are agreed individually. For high-value orders, a prepayment may be required as a condition of accepting the order.

Transport

Delivery costs and terms are agreed individually for each order and specified in the quotation.

Complaints

Complaints will be considered only if submitted in writing within 7 days of delivery, clearly specifying the issue.

Legal Disputes

All disputes will be settled in accordance with Polish law, by the commercial courts in Poznań.


FAQ - Frequently Asked Questions


Yes – every Notedeco product is made from scratch for a specific order, so practically every element can be personalised.

What you can adjust:

  • Format and shape – dimensions from the catalogue or any other size. Thanks to our die-cut database, we can also produce unusual shapes, and if we don’t have the shape you need, we will order a new cutting die.
  • Print on the cover and pages – your logo and artwork can appear on every sheet of the pad, single- or double-sided, in full colour or in a single colour.
  • Number of sheets and paper type – including FSC-certified paper and recycled paper.
  • Finishes – including soft-touch lamination, embossing, hot-foil stamping, spot UV varnish, 3D varnish and even scenting with any fragrance.
  • Extras – elastic bands, ribbons, pen holders, printed endpapers, sets with page markers and a pen.

Quantity – from 100 pieces to large corporate orders.


Many promotional notepads on the market are ready-made products manufactured outside Europe, with a logo added – usually only on the cover and in a fixed format. Notedeco starts with a blank sheet of European paper and carries out the entire process – from design and printing to binding – at its own production plant in Poznań, Poland. As a result:

  • your notepad is designed around your brand from the very start,
  • you can order an off-catalog project,
  • we control quality and lead times at every stage of production.

Yes, we help with simple designs free of charge, provided we receive clear guidelines.


To prepare a quote, we need a few basic details:

  1. Product code – you will find it in our catalogue or at notedeco.com. If you cannot find the product by its code, you can simply describe it, e.g. (A5 notebook)
  2. Quantity – the number of pieces you want to order
  3. Dimensions – the target product format (e.g. A4, 100x70 mm or a non-standard size in mm)
  4. Print type on the pages and/or the cover – e.g. 4+0 (colour on one side), 4+4 (colour on both sides), 1+0, etc.
  5. Number of sheets – the number of pages in the notebook or notepad block
  6. Delivery location – country, city, postcode

Many products already have assigned dimensions and a set number of sheets. In that case, we only need the product code, quantity and print type.

For more detailed orders (e.g. the Notebooks category), additional personalisation options are available.

The more details you provide at the start, the faster and more accurately we can prepare your quote.


Simply contact us by email or phone. We will prepare a quote based on the selected product, quantity and personalisation options. Once the quote and artwork are approved, we start production. At every stage, you have a dedicated contact person from our team.


Payment is made by bank transfer.

First orders require 100% prepayment based on a pro forma invoice issued by NOTEDECO.

For regular customers, we offer flexible payment terms agreed individually. For high-value orders, a prepayment may be required as a condition of accepting the order.


The MOQ is 100 pieces. We handle orders for smaller campaigns as well as large corporate runs. Contact us and we will find a solution tailored to your campaign’s budget and needs.


The standard lead time is 2–3 weeks from artwork approval. With well-prepared materials and quick approval, we can shorten this time.


Yes – for our business partners, we have prepared a dedicated “no name” page that you can freely share with your clients. Write to us and we will send you the link to the page.


We prefer vector files in PDF, AI or EPS format. Our design team will check your artwork free of charge and contact you if any technical corrections are needed. More information in the Artwork Guidelines tab (the first tab at the top of the page).


We adapt mock-ups to the detailed order specifications and send them by email with the quote for approval, before the order is placed.


Yes. Our catalogue shows the most popular solutions, but it doesn’t limit what’s possible – we regularly produce off-catalog projects, created from scratch for a specific campaign. This could be a new notepad shape, an unusual combination of elements, a change of format, additional notepads inside the cover, etc.


Yes. We offer notepads made from FSC-certified paper and recycled paper, as well as covers made from ocean-recovered plastic. ECO products are available in most formats and are increasingly popular with agencies running campaigns for brands with sustainability policies.


We fulfil orders for customers across Europe and beyond. Delivery costs and terms are agreed individually for each order.


No – Notedeco does not sell from stock. We make every product from scratch, specifically for each order. This way, you can be sure you receive a product created exclusively for your brand.


Yes – we offer full flexibility in formats and shapes. Almost any product can be made in dimensions other than the standard ones assigned to its product code. We also have an extensive die-cut database, which allows us to produce notepads in a variety of shapes. If the shape you are interested in is not in our database, we can order a new cutting die made specifically for your order.


Yes – you can order a sample before the full production run. This involves additional costs, which we specify individually depending on the product specification.


Quality is our priority at every stage of order fulfilment. The quality control process includes:

  • Artwork approval (BAT) – before printing starts, the customer approves a digital proof, which eliminates errors at an early stage
  • Print control – every batch is checked for colour accuracy, print precision and material quality
  • Binding control – we check the quality of the binding, block gluing, cover finish and all extras (elastic bands, ribbons, corners)
  • Final inspection – finished products are checked before packing and shipping

Thanks to more than 30 years of experience in the industry, our quality standards have been proven in thousands of projects for companies and advertising agencies around the world.


We offer a wide range of finishes that emphasise your brand’s character and give products a distinctive look:

  • Lamination – matt, gloss or soft-touch – protects the cover and gives it an elegant finish, while soft-touch also adds a pleasant, velvety texture
  • Embossing (raised or recessed) – a durable logo you can feel to the touch
  • Hot-foil stamping – gold, silver or foil in other colours
  • Spot UV varnish – gloss applied only to selected elements, e.g. a logo, contrasting with a matt background
  • 3D varnish – a raised, tactile effect on selected design elements
  • Scenting – giving the product any fragrance, e.g. one associated with your brand or campaign
  • Coloured block edges – coloured page edges, e.g. in your brand colours
  • Die-cuts and cut-outs – non-standard notepad shapes and windows in the cover
  • Rounded corners
  • Notebook extras – elastic closure, ribbon bookmark, pen holder, business card pocket
  • Premium covers – bookbinding cloth, PU leather, covers made from recycled materials

Finishes can be combined. We will be happy to advise which solution works best for your project and budget.


Files to download


Download our catalog in PDF format

Katalog

Notedeco Catalog 2026

Create your dream notebook

Guidelines PDF

Create your dream notebook, pdf instruction

Why choose us?

Exceptional quality!

Exceptional quality!

Our self-adhesive notepads and promotional notebooks are made from top-quality materials — from offset paper to FSC-certified covers — ensuring durability and reliability for every print.

Proven technologies

Proven technologies

We use modern printing and adhesive technologies that ensure excellent stickiness for our self-adhesive notes, along with precise, long-lasting logo printing on every copy.

Advertising impulse

Advertising impulse

Notepads with your company logo are an effective, long-lasting advertising medium — your brand stays on the client's desk every day, increasing recognition and trust in your company.

Short lead time

Short lead time

Thanks to our optimized production process, we fulfill orders for promotional notepads quickly — even for large quantities and off-catalog projects.